First, run a speed test. Even though I don't think this is connected to ZAAPTV's servers but it will give you an indication if your wireless is working or not. Also try using Video on Demand or YouTube. These are clear indicators of your wireless card working or not.
A simple diagnosis, if you are connected wireless, try connecting your POD using a wired connection and see if it connects or not. Wireless connections are very finicky, they depend on how strong your signal is how far you are from the base station....etc. Give it a shot and try a wired connection. Maybe that could have been the problem.
Another thing to do is unplug your device for a couple of minutes and reconnect and see what happens. If you have a wireless connection try this with a wired one and see what happens.
Try a soft reset.
Last try a hard reset "you will loose all your favorites.." so before doing this email support and see what they say. If you do not get a response from ZAAPTV support contact your reseller and see what they say.
I have here a few posts on common issues, such as buffering problems and device turning on and off, read them and see if they help you out.
Salam
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