Wednesday, February 22, 2012

Device continuously rebooting

***Disclaimer: Try at your own risk, I have not tried any of this, so I really can not say if it will work or not, brought to you from the ZAAPTV Knowledgebase website.***

As for the box that is continuously rebooting, we have a solution. Please do the following:

(i) Immediately after the box starts reboot, PRESS AND HOLD DOWN THE "OK" KEY for about 20-30 secs(till the screen in (ii) appears).
(ii) A screen with heading "System Diagnostics" will appear.
(iii) In this, there are different options. Select the last option of "Run Previous Software"[Press Stop Key].
Please press the STOP key.

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Alex Che (05 September 2011 02:35 PM). Device continuously rebooting. Retrieved from http://zaaptv.kayako.com/Knowledgebase/Article/View/3/0/device-continuously-rebooting
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11 comments:

  1. AnonymousFebruary 25, 2012 at 4:54 PM

    Hey, I had this issue pop up yesterday. This method totally worked! Thanks alot man!

    ReplyDelete
    Replies
    1. MasrawyFebruary 25, 2012 at 10:44 PM

      I am glad it worked, thanks for letting us know.

      Salam

      Delete
    2. UnknownAugust 11, 2012 at 3:43 PM

      It worked for me ...thank you

      Delete
    3. MasrawyAugust 25, 2012 at 10:13 PM

      Glad it worked Sammy, enjoy !!!

      Salam

      Delete
  2. AnonymousMarch 6, 2012 at 2:48 PM

    zaap is loosing a lot of arabic channels lately , anyone knows why ?
    Thanks .

    ReplyDelete
    Replies
    1. Tony76March 8, 2012 at 6:17 PM

      They are working on an update, it is suposed to be this week as they replied my mail saying they will add 100 more arabic channels in a few days.

      Delete
  3. AnonymousApril 3, 2012 at 12:05 PM

    I tried to do exactly that but my device keeps on rebooting. I don't get the system diagnostic screen. Any help?

    ReplyDelete
    Replies
    1. MasrawyApril 4, 2012 at 12:41 AM

      Try shutting the device off from the back of the POD. Press and hold the OK button, and at the same time turn the device back on again while still pressing OK.

      Let us know if that works.

      Salam

      Delete
    2. AnonymousApril 10, 2012 at 5:20 PM

      Thanks Masrawy, I tried what you told me and it still didn't work. I guess I am going to send the device in for repair. It sucks that I only had it for two months.

      Delete
  4. KhaledApril 4, 2012 at 8:41 AM

    It doesn't work for me. It keeps rebooting. In fact, I have already the last Software update. It doesn't find the previous software.

    ReplyDelete
  5. UnknownJanuary 18, 2013 at 10:33 PM

    my box its keeping rebooting
    i tried to turn off n hold (ok) for 30scnds and nothing show up
    thnx

    ReplyDelete

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